All prices are in Canadian dollars.

SMT-C4 - Operations Management

Date:   Jan 07, 2020 - Mar 31, 2020
Time:   6:00 PM (CST)
Location:   Workplace Education Manitoba (Location subject to change)
1000 Waverley Street
Winnipeg, MB

SMT-C4 - Operations Management

 Presenter - TBD

Operations management is the art and science of ensuring that goods and services are created and delivered successfully to customers. This course will cover the basic aspects of this field of study at the tactical level.  The goal of this course will be to help participants understand that the selected operations process determines many of the capabilities of the organization and cannot be changed easily.

The focus of this course is on matters of tactical significance to operations management staff who would be employed at factories, warehouses, and service operations. The Lessons in this course are interrelated. Attendees will discuss how operations management impacts their organization and supply chain.  Participants will learn how strategic level decisions impact managers in manufacturing and service operations.  And finally a look at the design and flow of information — taking the product transformation or service rendering process from forecast to delivery. 


Upon completion of this module, candidates should be able to:

  • Explain operations management responsibilities in the organization and within their respective value/supply chains.
  • Describe quality and outline the various quality management programs.
  • Understand how operations management strategies are linked with goods and service processes within facilities to achieve a competitive advantage.
  • Describe the importance of a forecast and its process. Understand how the forecast results are managed within the organization by varying inventory levels and by amending AP, MPS, MRP, and scheduling for both goods and services.
  • Understand resource management and operations scheduling in the context of the participant’s organization.

Supply Chain Canada and ASCM Winnipeg Members

  • $650.00 till December 17th, 2019
  • $695.00 after December 17th, 2019


  • $750.00 till December 17th, 2019
  • $795.00 after December 17th, 2019
**Please note that the format of this course may be changed to self-study if there are insuffient numbers to run the course in-class.  Please contact the SCMA Manitoba office for more information. 


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